CRM, helpdesk and sales
Zendesk desk
Braidwater Rail — a regional railway passenger desk: grounded delay-repay answers from the published conditions, a claim opened as a structured ticket in an in-chat form card, WebMCP page actions, its own MCP server and identified passenger lookups.
What this demo shows
It runs the full AI Assistant platform — grounded chat over the brand's own content, tool calls for signed-in actions, and a hand-off to a person when the assistant reaches its limit.
- Brand
- Braidwater Rail
- Status
- Live demo · channel preview
Connect it yourself
What this site runs on is in the AI Assistant catalog — the connection page says what it does, whether it is ready today and how to switch it on.
The channel itself is still being built — the demo previews the experience on a real invented brand.
Ask any LLM about this demo
Copy this prompt into ChatGPT, Claude, or any other assistant — it names the demo, the brand, the links above and where to connect the same thing, so the LLM can help you explore it or adapt it for your own business.
This is a AI Assistant demo: Zendesk desk — Braidwater Rail — a regional railway passenger desk: grounded delay-repay answers from the published conditions, a claim opened as a structured ticket in an in-chat form card, WebMCP page actions, its own MCP server and identified passenger lookups. Live: https://zendesk.demo.busymate.ai Docs: https://busymate.ai/integrations/zendesk Connect Zendesk: https://busymate.ai/integrations/zendesk (coming soon — the demo previews it) Please try the live demo, then tell me what you think — or help me adapt this pattern for my own business.