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AI Assistant

Messaging channels

Phone calls

Your mate answers your phone number — a spoken conversation, with hand-off to a person.

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This connection is on the way

It is not something you can switch on yet. Here is what it will do and how it will be set up, so you know what to expect.

01What it does

A spoken conversation on your number

Point a phone number at the platform and a caller talks to your mate: it listens, answers from your content, and transfers the call to your team when it should. Voice on your website is a separate, lighter thing; this is the phone line. The underlying engine has been in internal testing since August 2026 — no date is promised until it opens to customers.

02See it in place

Try it on a real site before you connect it

The channel itself is still being built — the demo previews the experience on a real invented brand.

Phone channel

Live demo

Greycoat Heating

An out-of-hours heating firm whose line is answered at any hour: a call-screen preview of the live assistant, grounded call-out types and rates, an MCP server over the control-room board, an in-chat callback card, and identified-customer job lookups.

Open the live demoDemo details

03How to switch it on

  1. Buy or bring a voice-enabled Twilio number.

  2. Give the platform the account SID, the auth token and the number; the voice webhook is set for you.

  3. Call the number and hear the reply — choose the number a hand-off transfers to.

04What it needs

A Twilio account SID and auth token, a voice-enabled number, and the number a hand-off transfers to.

  • TWILIO_ACCOUNT_SID
  • TWILIO_AUTH_TOKEN
  • TWILIO_FROM_NUMBER

05Questions

We build the channels our customers ask for first. Use “Get notified” and we will tell you the day it opens — no date is promised until it is real.
Yes — one assistant, one memory and one set of tools, whichever channel the customer writes on.

Be the first to know

Tell us this is the channel you want and we will let you know the day it opens.

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